On the frontline of democracy: poll workers’ evaluations of elections

Abstract

In democracies, elections in which voters elect their leaders and hold them accountable are the most important part of the democratic process. This study is about the people who work on the frontline of democracy and who play a major role in elections, namely poll workers. Surprisingly little is known about how poll workers evaluate elections, and we provide a detailed analysis of poll workers' views of how elections work in Sweden. We do this by reporting and analysing the results from a survey conducted among poll workers in Sweden shortly after the 2022 election. The results show that although many types of polling station-related problems were rare, some problems occurred to a greater extent than we expected. It is also clear that many of the problems had a negative impact on the poll workers' evaluations of the quality of the voting process.