Abstract
The article examines controversial issues of legal regulation of marketplaces, in particular, on the return of goods, the establishment of discounts, developed by the marketplaces themselves by virtue of the law, as well as it analyzes the public contract in the context of distance trading. The authors come to the conclusion that misinterpretation of the law in different ways of purchasing goods, as well as not always transparent individual regulation, have not yet been completely eliminated; the latter leads to a derogation of consumer rights, which reduces the beneficial effect of remote sales of goods
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