Abstract

Online social networks (OSNs) are becoming an important propagation platform for Word of mouth (WOM). Therefore, it is of great significance to study the propagation of WOM in OSNs. A WOM propagation model named N-P-N is proposed in this paper, and some simulation experiments are carried out to investigate the mechanism of WOM propagation. From the sensitivity analysis of degree of initial information source node, it can be seen that the degree of initial information source node determines the scope and speed of the propagation of WOM in OSNs in some extent. Then the sensitivity analysis of number of initial information source nodes shows that the initial source nodes are crucial for controlling the propagation of negative information in OSNs. Moreover, from the user behavior respect, it is found that different user behavior in OSNs causes different propagation results, the more users who are willing to diffuse WOM, the more scope WOM can propagate and the faster the information diffuses. Findings in this paper are helpful for enterprises to form an effective WOM.

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call

Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.