Oh! Web 2.0, Virtual Reference Service 2.0, Tools & Techniques (II)

Abstract

The paper describes the theory and definition of the practice of librarianship, specifically addressing how Web 2.0 technologies (tools) such as synchronous messaging, collaborative reference service and streaming media, blogs, wikis, social networks, social bookmarking tools, tagging, RSS feeds, and mashups might intimate changes and how libraries provide access to their collections and user support for that access.