Abstract
Nurses are health professionals who work on the front line of triage and risk classification in urgency and emergency sectors. Unfortunately, in some cases, other specialties from other hospital sectors try to go against the nurses' choices. Furthermore, there are some reports of verbal and physical violence against these professionals. The nurse is essential for screening and risk classification in the hospital environment, he is the one who has the first contact with both the patient and the companion, the humanized vision of these professionals makes all the difference in the entire patient process, be it screening care and clinical internship.
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