Nurses Job Satisfaction in Health Care Institutions in Duhok City

Abstract

Background and objectives: Nurses are one of the most important human resources working in health care institutions as they range in different levels and disciplines. They are the mainstay of modern health care institutions and a vital component in these institutions achieving their goals. Therefore, nurses' job satisfaction is an important aspect in providing quality health care. This study was conducted to determine nurses' job satisfaction in health care institutions in Duhok City.Methods: A descriptive study design was carried out to assess the nurses' job satisfaction in health care institutions of Duhok City. This study involved nurses who worked the morning shift in both primary health care centers and public hospitals in Duhok City. A total of 137 nurses were selected from 946 nurses through utilizing a non-probability (purposive) sampling method and agreed to be subject of present study. A questionnaire designed by researchers was used for data collection through review of previous related studies and the data were gathered through self-report method. This questionnaire consisted of two aspects; the first one used for gathering nurses' socio-demographic data and the second one consisted of 30 Likert scale questions with responses ranging from strongly disagree, disagree, agree, strongly agree, and scored one to four respectively. These questions were divided into 5 categories as follow: job promotion, nature of work, work policy, communication and interaction, and supervision satisfaction. Data was analyzed using descriptive and inferential statistics (frequency, percentage, mean, standard deviation, t-test, and Pearson correlation) and levels of job satisfaction were calculated through using cut off points.Results: General dissatisfaction of nurses in regards to their job promotion, nature of work, work policy, work supervision, and communication and interaction.Conclusions: Nurses working in health care institutions in Duhok City were dissatisfied in regards to the categories included in this study.