Nurse's Therapeutic Communication Affects Patient Satisfaction and Motivation Level

Abstract

Introduction: Communication is not just a tool to talk to clients, communication between nurses and clients also has a therapeutic relationship aimed at fostering motivation in the client's healing process. Objective: To determine the relationship between nurse therapeutic communication with patient satisfaction and motivation to recover. Methods: The method used in this study is a cross-sectional design. The sampling technique used is a total sampling of 70 respondents. The instrument used a demographic data questionnaire, a questionnaire to assess nursing therapeutic communication, and a questionnaire to assess patient satisfaction. Demographic Data Questionnaire. The statistical test used chi-square Results: The results showed that most respondents were given therapeutic communication as many as 43 respondents (61.4%) were satisfied with as many as 46 respondents (65.7%) and had high motivation among as many as 41 respondents (58.6%). Obtained p-value = 0.001 < 0.05. Conclusion: There is a significant relationship between nurses' therapeutic communication with the level of satisfaction and motivation in patients.