Nurse and midwife navigator resilience, well-being, burnout, and turnover intent: A multi-methods study.

Abstract

To explore levels of Navigator resilience, well-being, burnout, and turnover intent. A longitudinal, multi-methods study concurrently collected quantitative and qualitative data over three years. A survey and Action Learning Groups. No statistically significant change in resilience, well-being, burnout, or turnover intent. Supports, self-care and leaving the position, were used to maintain well-being. While quantitative measures did not change, qualitative data demonstrated how adaptive coping mechanisms maintain well-being. Recommendations for nurses working in Navigator, or similar community/public health roles include work-based programs targeting support, good leadership, governance systems including their impact on turnover intent. Job turnover intent can be used as a mechanism to monitor resilience and well-being.