Abstract

Recently, there has been a growing effort to reduce the environmental impact of products throughout their life cycle, particularly during the end-of-life (EoL) stage. To incentivise consumers’ recycling/reusing behaviours and enhance their environmental awareness, a novel ICT-based system for recycling and eco-shopping has been developed in this paper. The recycling of EoL products is conducted based on information-communication technologies to remotely monitor and manage the recycled products (such as electronics or household bio-wastes), enabling consumers’ recycling process over the Internet. Consumers are awarded the eco-credits, which can be used for various forms of eco-incentives, such as shopping discounts, tree planting donations, and exchanges for theatre and museum tickets. The eco-costs reflect the environmental impact of a product throughout its life cycle. The consumer is informed about the eco-costs through eco-shopping, which are displayed on a payment receipt. Both eco-costs and eco-credits are recorded in the consumer’s eco-account. To develop the recycling and eco-shopping system, multiple information-communication technologies are utilised, such as hardware digital monitoring/control, Internet-based communication services, traceability media (bar-code and QR code), user identity recognition and privacy protection, and multi-language supports. A case study is conducted, including online tracking of the recycling process and then implementing incentive activities with the eco-credits and eco-costs. The system has been successfully validated via illustrating recycling, eco-shopping, and eco-incentives in public places (e.g., schools, urban cultural centres), as well as promoting the consumer’s participation in recycling and enhancing their environmental awareness, which proved the successful implementation of the novel contribution of this research.

Full Text
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