Abstract
Article history: Received August 19, 2011 Received in Revised form November, 11, 2011 Accepted 12 November 2011 Available online 16 November 2011 Non-governmental organizations need to manage their knowledge similarly to for-profit organizations. Although for effective KM a technology, people, task, and structure – integrated approach is required. However, there is a strong imperative to develop people capabilities within Non-governmental organizations in order to meet the challenges of economic, social and environmental development. Therefore, in this study we have particularly examined the impact of human resources on KM effectiveness in the nonprofit industry. The study deals with three major research questions: (1) Does the level of human resources’ knowledge have a positive influence on a Non-governmental organization’s KM capabilities? (2) Does a Nongovernmental organization’s KM capability positively influence its knowledge processing capability? (3) Does a Non-governmental organization’s knowledge processing capability positively influence its performance? Further, the study aims to investigate human resource management related issues in KM implementation in nonprofit industry, and attempts to provide appropriate solutions. Finally, the study proposed a KM model for nonprofit industry.
Highlights
The term, "non-governmental organization" or non-governmental organizations (NGOs), came into use in 1945 (Mostashari, 2005)
knowledge management (KM) is a vital resource of efficiency improvement and service expansion in non-governmental organizations (NGOs)
Human capital is a vital source of knowledge in nonprofit industry; this study examined and proposed a human centric approach to KM in NGOs
Summary
The term, "non-governmental organization" or NGO, came into use in 1945 (Mostashari, 2005). Human capital is a vital source of knowledge in nonprofit industry; this study examined and proposed a human centric approach to KM in NGOs. Nonprofit industry is a diverse nature industry, where in some projects few organizations work in joint-ventures and help each other at various stages during the project lifecycle. The paper attempts to analyze the ongoing research efforts and work related to KM in the nonprofit industry. It critically analyzes and highlights the problems NGOs face in implementing a KM approach. The study aims to investigate HR related issues in KM implementation, and attempts to provide appropriate solutions Subsequent to this introduction, the paper presents relevant literature about knowledge, KM, and KM and HRs relationship. The final section draws out the contribution of the paper, provides conclusive remarks and directions for the future
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
