Abstract
Despite the growing separation of individual employees from traditional bases of collective representation, evidence from existing studies suggests that workers increasingly engage in various forms of industrial disputes other than strikes. Filling the gap in the literature in industrial relations and HRM which have largely omitted explicit consideration of non-strike collective disputes, we explore their dynamics relations with grievances in non-union settings. In particular, we highlight the role of Alternative Disputes Resolution (ADR) system in the dynamics. Using data from the Workplace and Employee Survey (WES) conducted by Statistics Canada, we found that workplace conflict evolve from individual forms of expression (grievances) to collective forms (job actions) in a bottom-up fashion but only where the grievance procedure ends at management and is not neutral. Thus our findings provide significant theoretical insights into conflict dynamics that have practical implications for dispute resolution.
Published Version
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call