Abstract
This paper aims to determine the relationship of non-standard work arrangements such as non-standard work status, schedule, shift and hours towards work-life balance and affective commitment of services employees in Malaysia. Its secondary aim is to contribute to the literature by determining the mediating role of work-life balance in the relationship between non-standard work arrangements and affective commitment using analysis of Structural Equation Modelling. The results suggest that the preferences for standard or non-standard work arrangements are the elements which affect the employees’ satisfaction with work-life balance and affective commitment. The hypothesised model indicates the best fit for the mediating role of satisfaction with work-life balance.
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