Non-Financial Risks of Introducing Information Systems into the Activities of Transport and Logistics Companies

Abstract

Today, digital transformation is a priority vector for development of all economic sectors of the Russian Federation; at the same time, special attention in this context is paid to the transport and logistics sector due to its great importance for the country’s economy. The implementation of information systems that meet modern requirements, as well as with added functionality, is one of the key components of work in the field of digital transformation of transport.Most often, in this regard the attention is paid to financial and technological risks, while the influence of the human factor is considered rather superficially. Hence, the need to examine the risks that are primarily associated with employees of transport and logistics companies, as well as the impact of those risks on digital transformation in general and on the process of implementing information systems in particular, to suggest ways to minimise those risks in the context of modern corporate culture. JSC Russian Railways, as well as PJSC Aeroflot Russian Airlines, are considered as examples of companies that have already implemented advancement within the digital transformation vector.