Evaluation Model for Information Systems Benefits in Construction Management Processes

Abstract

The importance of information systems (IS) implementation in construction management has grown rapidly, and therefore, a more practical method for IS planning is required. Prioritizing the construction management processes in which IS will be implemented is one of the key processes in IS planning, and for the prioritization purpose, the benefits of IS implementation must be examined. This research suggests an evaluation model for IS benefits in construction management processes. The model is based on the evaluation of IS implementation benefits at the construction management task level, and it is postulated that the benefits are composed of the effect and possibility of IS implementation. The research suggests four basic measures as the fundamental evaluation criteria and represents an overall evaluation process in the model. A case study is performed to validate this model via a statistical analysis, and the result shows that the four measures can explain at least 58% of the variance of expected benefit from IS implementation. The contributions of this paper can be summarized in two aspects. First, researchers may further enrich the understanding of IS benefits realization mechanism with the factors. Second, industry practitioners may use the model in their IS planning task.