Abstract
A while ago The Observer newspaper ran a six week long superquiz, winners to take a trip on the Orient Express. The clues were myriad, infernal and drawn from all disciplines. In a mad moment I wrote them a letter, which they published, pointing out the reverberations that such competitions have in libraries. No bad thing to publicise the fact that when memory and home reference books fail people resort to us. The letter seemed to strike a chord with many, including NLW who asked for an enlargement on the theme.
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