Nexus among cyberloafing behavior, job demands and job resources: A mediated-moderated model

Abstract

This study examines the influence of job demands and job resources on cyberloafing behavior through the mediating role of job stress and work engagement and the contingent role of employee motivation at universities. The research model draws on border theory and the JD-R model. The partial least square structural equation modeling (PLS-SEM) technique is followed for testing the hypotheses. Data from 534 questionnaires was used for final analysis. The main findings of the study are: 1) job demands significantly increase job stress and cyberloafing behavior; 2) job resources significantly enhance work engagement, while reducing cyberloafing behavior; 3) job stress increases cyberloafing behavior, but work engagement reduces it; 4) job stress and job resources significantly mediate the relationship between job demands and cyberloafing behavior; and 5) employee motivation significantly reduces cyberloafing behavior and significantly moderates the relation between job stress and cyberloafing behavior. Theoretical and practical implications are discussed.