Abstract
The two stages of the New Zealand University Libraries Effectiveness Study explore Cameron's models of organizational effectiveness. In the second stage (reported here) the objective was to identify dimensions of effectiveness in New Zealand university libraries, and to examine parallels with dimensions of effectiveness revealed in a similar study of New Zealand public libraries. All library staff in all New Zealand university libraries were asked to rate their library's performance against 99 indicators of effectiveness. They rated performance highest in areas where library staff performance was under question, lowest where resource inputs and organizational support affected library performance. Factor analysis was used to derive 13 dimensions of performance. Six of the dimensions closely paralleled dimensions revealed in the New Zealand Pubic Libraries Effectiveness Study. The 13 dimensions were seen to reflect four models of organizational effectiveness, and to provide parallels with some U.S. studies.
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