Abstract

With the majority of goods delivered ending up in city centers, last mile logistics is known to be the least efficient stage of the supply chain, comprising up to 28% of the total delivery cost. The main objective was to determine how the use of autonomous transportation technologies changes the home logistics management model. Positivist paradigm research, with quantitative method and descriptive-correlational approach, field research and non-experimental-transversal design. The sample was 28 courier companies, with at least one year of experience and a plant that includes at least five (5) full-time workers. The survey technique is used, using a collection instrument with a Likert-type scale. The results suggest that in general terms, the dimension that characterizes the state of implementability of new trends in the package logistics management model is present in this study. In the current context, companies are not yet at the maximum point of possibilities in terms of the implementation of new trends, if there is a will of the union to adapt every component that supports or optimizes the operation, for which there is a margin of opportunity . for the adaptation of these in the local context.

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