New human capital: managing the effectiveness of training of regional civil servants on the example of the Akmola region

Abstract

The human capital development including public administration field is the strategic point for any country. The purpose of this study is to investigate distinctive features of regional civil servants training and ways how to improve the training effectiveness. Both quantitative and qualitative methods (questionnaires and interviews) were applied in this research. Firstly, the current situation analysis was carried out, secondly, strengths and weaknesses of the current training process were identified, thirdly, certain recommendations were developed in cooperation with the stakeholders and introduced aiming to improve the organization of the training process. In addition, the paper presents survey and interviews` results, that lead to the enhancement and transformation of training programmes and the organization of the training process itself.