Abstract
Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:none; text-autospace:none; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-ansi-language:EN-US; mso-fareast-language:EN-US;} PT Aplikasi Karya Anak Bangsa or Gojek is an online transportation service company that was founded in 2010. The research objective is to analyze and describe Gojek's marketing strategy through YouTube social media. This research uses a qualitative approach, with analysis using netnographic studies. The research subjects are 20 netizens who commented on Gojek's Indonesian Youtube account related to the video marketing advertising Gojek. The results showed that Gojek's marketing strategy made use of the internet as a means to promote the services offered. The promotion process is very intensively carried out by the Gojek Company, one of which is through social media. With the sophistication of advertising done through media social, users will automatically be treated to various promotions from the CompanyGojek when opening its social media pages. This strategy is very appropriate because almost the entire process of purchasing a Gojek service is done ina smartphone application, this means that the potential consumers targeted are in accordance with the ad audience that is installed. The conclusion in this study is the implementation of marketing 7P on online Gojek services which include: product, price, place, people, process, and physical evidence has been implemented well.
Highlights
Indonesian Internet Service Providers Association (APJII) released data that until 2017 internet users in Indonesia reached 143 million people, which is more than 50% of Indonesia's population of 262 million people
Data released by the Indonesian Internet Service Providers Association (APJII) states that around 87% of people in Indonesia use internet services to access social media (Firmansyah, 2018)
The real form of marketing elements is very visible when viewed from the activity, information content, and the number of users who join in each social media account (Soelistyowati, 2018)
Summary
Indonesian Internet Service Providers Association (APJII) released data that until 2017 internet users in Indonesia reached 143 million people, which is more than 50% of Indonesia's population of 262 million people. Consumers are free to determine the order of service options in the Gojek App application, ranging from the most frequent to the least used by consumers Each of these versions was promoted in the form of advertisements via YouTube (Soelistyowati, 2018). The real form of marketing elements is very visible when viewed from the activity, information content, and the number of users who join in each social media account (Soelistyowati, 2018) This business and technology development requires companies to formulate marketing strategies to win market competition. The purpose of this marketing strategy is to find and retain the intended consumer by providing and communicating product values to customers (Kotler & Armstrong, 2008). Research Objectives The research objective is to analyze and describe Gojek's marketing strategy through YouTube social media
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.