Abstract

The outbreak of COVID-19 is a public health crisis that has had a profound impact on society. Stigma is a common phenomenon in the prevalence and spread of infectious diseases. In the crisis caused by the pandemic, widespread public stigma has influenced social groups. This study explores the negative emotions arousal effect from online public stigmatization during the COVID-19 pandemic and the impact on social cooperation. We constructed a model based on the literature and tested it on a sample of 313 participants from the group being stigmatized. The results demonstrate: (1) relevance and stigma perception promote negative emotions, including anxiety, anger, and grief; (2) the arousal of anger and grief leads to a rise in the altruistic tendency within the stigmatized group; and (3) stigmatization-induced negative emotions have a complete mediating effect between perceived relevance and altruistic tendency, as well as perceived stigma and altruistic tendency. For a country and nation, external stigma will promote the group becoming more united and mutual help. One wish to pass the buck but end up helping others unintentionally. We should not simply blame others, including countries, regions, and groups under the outbreak of COVID-19, and everyone should be cautious with the words and actions in the Internet public sphere.

Highlights

  • Being the target of stigmatization places individuals under great pressure (Goffman, 2009)

  • The composite reliability (CR) and internal consistency (Cronbach’s alpha) of latent variables are usually used as important indicators for evaluating model reliability

  • Based on the analysis of the direct effect (DE), indirect effect (IE), and total effect (TE) of the model constructs presented in Table 4, we summarized the mediating effects of the emotions

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Summary

Introduction

Being the target of stigmatization places individuals under great pressure (Goffman, 2009). The COVID-19 pandemic aroused stigma toward people with different social roles, such as healthcare workers, patients, and survivors of the disease, as well as residents of some districts and countries (Bagcchi, 2020). Stigmatization can have deleterious effects on individuals, such as depression, anxiety, selfcontempt, and lower performance (Sheehan et al, 2017; Roseman, 2018). Social networking sites extensive application makes various views and attitudes widely spread in cyberspace (Krishnan and Hunt, 2015). When some influential people in cyberspace make comments to slander other groups, it will have a significant impact on the public sentiment (Zhao et al, 2014)

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