Abstract
Actual usage of computers in social work has been largely restricted to Management Information Systems and related uses which are based on a quantitative model. By contrast, the principal information problems faced by nonmanagerial social workers are predominantly qualitative in nature. This article outlines an alternative to the quantitative, MIS model, called Natural Language Processing. This alternate model grows out of developments in word processing systems and text editing programs, and promises more direct applications of computer technology to social work information problems.
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