MZ세대 공무원의 직무만족과 조직몰입 형성 요인에 관한 연구

Abstract

This study analyzed the differences in in job satisfaction and organizational commitment between public servants from the MZ generation and older generations. The effects of public service motivation, organizational fairness, and job autonomy on job satisfaction and organizational commitment were also analyzed and compared by generation. Recently, the proportion of public servants from the MZ generation has been increasing. They have a high turnover rate, so they need to be managed differently to reduce this rate. MZ-generation public servants more highly value fairness and autonomy and are less aware of their motivation for engaging in public service than older generations. This study analyzed how organizational behavior factors affected generations’ perceptions. The results showed that there were generational differences in job satisfaction, organizational commitment, public service motivation, perceived organizational fairness, and perceived job autonomy. Among MZ-generation public servants, job satisfaction and organizational commitment were positively correlated with perceived organizational fairness. Therefore, human resources should be managed differently by generation.