Multichannel System State Graph of Combine Harvesters Branded Technical Service in Uzbekistan

Abstract

The authors showed that the multichannel system state graph of modern tractors, combines and agricultural machinery in Uzbekistan, by the nature of its functioning, was a kind of mass service system. They confirmed that this circumstance was not taken into account when studying the existing system of corporate technical service. They pointed out the relevance of determining the influence of the branded technical service system parameters on its condition using the methods of the mass service theory. (Research purpose) To evaluate the state parameters of a proprietary technical service multichannel system according to the results of the timing of combine harvesters maintenance. (Materials and methods) The authors studied the multi-channel system state graph of a proprietary technical service without a queue. The system included 109 Case-2166 combine harvesters and 7 car-mobile workshops. They used the methods of mass service theory. (Results and discussion) The authors established a linear relationship between the number of occupied car-mobile workshops and the average value of the service time at a constant intensity of requirements. It was revealed that it took 3.33 hours to fix one malfunction of one combine, that is, one workshop would be occupied. If 3.24 demands were received in the service center in one hour, then all 7 auto-moving workshops would be occupied. (Conclusions) The authors revealed that for a single-channel proprietary technical service system the average value of the time for eliminating one malfunction of one combine should not exceed 3.33 hours. They calculated the parameters at which all channels (7 workshops) will be occupied in the 7-channel system of corporate technical service: 3.24 requirements arose in one hour, on average, each workshop took 2.16 hours to fix one malfunction.