Abstract
As debate and development in eGovernment have started to mature, the developing countries that have so far been in a catchup scenario are now creating innovative strategies to engage their citizens in eServices for effective and efficient public service delivery. Due to their indigenous approach and conformity to the socio-political environment, these eServices are finding a wider reach in society. Such strategies are in sheer contrast to the eGovernment models envisioned or developed in the technologically advanced countries. This paper presents a case study of a government to citizen eService called eSahulat in Pakistan. It briefly outlines the eGovernment scenario in Pakistan with an analysis of the eSahulat programme.
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