Abstract

The purpose of the study is to increase the motivation of nursing staff as a guarantor of the quality of medical care. Results. The literature on motivational management was studied, patients’ opinion was analyzed as a factor influencing the motivation of the work of medical personnel, the role and influence of motivation on the professional activities of nursing staff, the opinion of managers about specific means of influencing the motivation of employees, the role and influence of motivation on the work of the head of the service. Conclusion. Important factors for improving the quality of medical care are: addressing the issues of holding general polyclinic conferences using modern technical means (slide shows, using a video projector), improving the equipment of workplaces (equipment, devices and medical supplies, overalls), organizing for medical of the staff of the room of emotional unloading, systematization of the work of the receptionist by equipping it with information guides and office equipment, on the use of moral rewards (thank you, a diploma, a board of honor, etc.), periodic personnel surveys in order to identify priority motivating factors in labor activity.

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