Abstract

ABSTRACT Productivity is a measure of success in the workplace. It is closely associated with motivation and job satisfaction of employees. A comparison between leisure service agencies and other work environments shows great discrepancy, both in the high ranking given Herzberg's motivation factors by leisure service employees, and the congruency in ranking motivators between superiors and subordinates. Possible reasons for these differences are discussed. As the trend from public to private and from large municipal service organizations to many smaller and more diverse leisure agencies continues, the question is raised: Do leisure managers of the future follow the pattern of managers in other work environments or will they continue to know and understand the motivators of their subordinates?

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