Abstract

Organizations wish to perform successfully in the market and if possible to have a sustainable economic growth. However, in the current circumstances of globalization and strong competition, technology is advancing at a rapid pace, hence making the market an unsafe environment. The business organizations (BOs) would have to make full use of all resources available. It is already a well-known fact that human resources or organization personnel constitute a key asset for achieving success. Yet, what makes the employees of a BO satisfied or motivated to achieve the planned objectives? In this research, we analyze some of the factors influencing the motivation of employees to enhance their performance. Through empirical and theoretical analysis, the study will identify the relationship between the motivation of employees and organizational effectiveness and finally the increase of BO revenues. The purpose of this study is to analyze the impact produced by the motivation of employees on organizational effectiveness. Personnel motivation will involve criteria such as employees’ bonus, good communication within the working premises, and satisfaction at their job place.

Highlights

  • On one hand, globalization has progressively led to the enlargement of markets and the reduction of barriers, but on the other hand, it has highly increased competition between business organizations (BOs)

  • We have contacted all departments of human resources of all banks, wherefrom it results that the total number of employees at the second-level banking system in Tirana is about 50% of the total, namely, about 4,500 employees

  • In the second-level banking system in Tirana, there are employees, mainly young generations, and from the interview, it resulted that 27/200 employees or 13.3% are less than 25 years of age, 94/200 employees or 47% are 25 to 30 years, 68/200 employees or 24% are 30 to 40 years, 7/200 employees or 3.5% are 40 to 50 years, and 4 employees or only 2% are more than 50 years

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Summary

Introduction

Globalization has progressively led to the enlargement of markets and the reduction of barriers, but on the other hand, it has highly increased competition between business organizations (BOs). BOs attempt at least to maintain their market share and even expand it This is a demanding entrepreneurship as BOs should face local and foreign competitors, new technologies, and different management methods. This whole trend generally makes the market unpredictable. Considering the fact that human resources or organization officials are an added value and the main and most valuable source of the organization (Llaci, 2010) for both its own capacities and competitive advantages (Pfeffer, 1994) First of all, it requires professionals and motivated persons (Llaci, 2012). BOs attach special priority to the flexibility within the organization, thereby creating a warm climate to enhance cooperation with and between the personnel (Hellriegel & Slocum, 1974)

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