Abstract

This empirical study investigates the ability of information technology (IT) infrastructure integration and supply chain process integration to moderate the relationships between the importance of the perceived seven adoption attributes and system deployment outcomes, operational efficiency and market knowledge creation in radio frequency identification (RFID)-enabled supply chains. The moderated regression procedure suggested by Aguinis was applied and indicated that three adoption attributes, relative advantage, results, and image turned out to be the most important attributes in these RFID systems.KeywordsSupply chain managementmradio frequency identification (RFID)technology adoption and diffusionoperational efficiencymarket knowledge creationIT infrastructure integrationsupply chain process integration

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