Abstract
This article discusses the remote operation of robots under the control of an operator using feedback. When transferring data over the network, the quality of tasks can be degraded due to delays and packet loss. Which leads to incorrect operation of the robot and its mechanisms. To solve these problems, it is necessary to control Quality of Service and Quality of Experience. First, the following problems were onsidered: the relationship between Quality of Servic and Quality of Experience, the differences between a person and a robot, the presence of the Quality of Exerience of the robot. Further, the parameters for evaluating the quality of service for robots are defined, and what key performance indicators are needed for the quality of service model for robo s. The requirements for the quality of service for traffic de-pending on the class of industrial robots are presented. In conclusion, an assessment of the requirements for indicators for the transmission of commands from the user to the manipulator with feedback was considered.
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