Modelling work-family conflict and turnover intention among social workers in China: the roles of job burnout and job satisfaction

Abstract

ABSTRACT Work-family conflict has been identified as a significant predictor of turnover intention in Western contexts, but its impact in China has not yet been examined. Using structural equation modelling (SEM) on a sample of 829 participants in China, this study found that work-family conflict is not directly correlated with turnover intention. Instead, it is indirectly related to turnover intention through job burnout alone and job burnout combined with job satisfaction. Moreover, job burnout plays a stronger mediating role and work-to-family conflict is a more powerful predictor. These findings suggest that balancing work and family, reducing job burnout and promoting job satisfaction can effectively reduce turnover intention.