Abstract

This paper determines the key barriers of Supply Chain Performance Measurement System (SCPMS) implementation, which the top management should focus so as to improve the effectiveness and efficiency of Supply Chain (SC). To analyse the interaction among the key barriers, Interpretive Structural Modelling (ISM) based approach has been employed. ISM aims at understanding the mutual influences so that those barriers which are at the root of few more barriers (called driving barriers) and those which are most influenced by the others (called dependent barriers) are identified. A key finding of this modelling is that lack of awareness about Performance Measurement System (PMS) in SC is a very significant barrier. Finally, the implications for managers and policymakers are discussed.

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