Abstract

The UAE banking sector is experiencing a decline in profitability and performance. If the trend is not curtailed, it could aggravate unemployment, loss of market, declined growth of entrepreneurship and a recessed economy. Despite many factors contributing to superior organizational performance, employee performance has been deemed as the most crucial. Therefore, this paper proposes a conceptual model that theorizes the direct effect of organizational commitment on employee motivation and employee performance, the mediating role of employee motivation, as well as the moderating role of employee participation. Using an extensive literature survey, this paper presents a logic-based and empirically based conceptual discussion that employee performance, employee motivation, organizational commitment, and employee participation are significant drivers of performance. The model extends the knowledge base on organizational commitment, employee motivation, participation and performance, and offers some insights for the stakeholders, managers in the banking sectors, and policymakers on what could be positive drivers of enhanced employee performance. Future studies could empirically validate the model in the context of the UAE banking sector to provide solid evidence on how the model could enhance the employee performance of the UAE banks.

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