Abstract
Abstract In a competitive environment where academic institutions are under pressure to develop employable graduates, the quality of education has become a crucial differentiator. Hence, a major pragmatic motivation for this article was to be able to improve the quality of education: in particular, to improve the course design and delivery processes of one of the postgraduate programs within an Egyptian higher education institution. This improvement was achieved using process modeling approaches; a mixture of hard and soft modeling techniques were applied, and a case study approach was used to analyze findings both with respect to the utility of tools and the process improvement itself. Lessons learned led to suggestions for the best ways of combing approaches which included a ‘novel’ hybrid RAD-SSM model being suggested. This combined approach promises to be useful for analyzing different processes and identifying possible areas for improving educational processes.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
