Abstract

This paper focuses on the analysis of change management processes and quality management system on the main understanding of interaction platform. And deals with change management issues in a metal manufacturing company that are relevant to dynamic and flexible industry in the changing environment. It is evident, that a large number of enterprises fail to adapt to changes in time, moreover, they have not analysed interaction of change management processes and quality management to control of modern quality systems. In the modern world of business, quality is becoming one of the key drivers of competitiveness and success. Continual changes and progress have forced supervisors to find and implement cost-effective solutions for the change communication and employee support by providing feedback regarding strategic changes in the company. Main findings and value or the paper: From a theoretical standpoint a holistic discourse of interaction of change management processes and quality management system in the manufacturing company was highlighted and practical contribution was illustrated. KEY WORDS. Interaction; change management processes; quality management system; industry company

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