Mobile System for Managing and Mitigating the Accommodation Problems

Abstract

Students either local or international experience different adjustment problems while moving one place to another place, and out of those problems, finding suitable accommodation is the most challenging one. However, at Universiti Utara Malaysia (UUM), the accommodation centre for the students is utilizing the traditional method for managing and processing the issues related to the students’ accommodation. Therefore, the current empirical study seeks to exploit the modern technologies, such as mobile devices to increase the communication among the students and management of resident. The present study has three core objectives i.e. identifying the requirements for managing the student accommodation, designing the mobile accommodation system and evaluating the usability of the proposed mobile accommodation system. To evaluate the usability of the system, a usability scale is used and data are collected from 40 students. The results reveal that the users accept and are satisfied with the interface functions, usability, integrity and other facilities for the application. Thus, students and accommodations staff can use the applications successfully.