Mobile Learning in Civil Servant English Proficiency Training: Advantages, Challenges, and Implementation

Abstract

This study takes Hainan Free Trade Port as the background to explore the potential and applicability of mobile learning in improving civil servants' English proficiency. While mobile learning offers many advantages, such as flexibility, convenience, personalization and collaborative learning opportunities, there are still challenges that need to be addressed, including technology infrastructure, data security and digital literacy. Using a specially designed WeChat E-learning training program as an illustrative case, the paper demonstrates how mobile platforms can cater to the unique English training needs of civil servants. This tailored program focuses on individualized learning, interactive sessions, and the establishment of a learning community, aiming to improve their intercultural communication skills crucial for international collaborations. The study highlights that while mobile learning shows great promise in the field of English training for civil servants, adequate support, resources, and optimal integration with traditional training methods are essential to take full advantage of its benefits. In addition, the study points to the need to explore innovative strategies for optimizing mobile learning experiences in the future and assess their long-term impact on civil service performance.