Abstract
The purpose of this case study is to describe the studies undertaken in order to improve remote patient monitoring devices (RPM), specifically The BL Healthcare Access Tablet. Current RPM devices are expensive devices that are not well designed to reflect the needs, experiences and limitations of the user. In this paper, we propose mobile application concept design for the RPM, which could be used on existing tablets and smart phones, thus eliminating the need for current costly hardware. Improvement is made from the perspective of user experience (UX)/user interface (UI) redesign. Usability studies were conducted, followed by the UI redesign with the aim to address the UX design.
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