Mistrust of government within authoritarian states hindering user acceptance and adoption of digital IDs in Africa: The Nigerian context

Abstract

Abstract Nigeria commenced its national foundational digital identity project in 2007 and had enrolled 60 million people by July 2021. The project, led by the National Identity Management Commission (NIMC), seeks to unify the country’s public and private functional identity databases, and aims to improve government services and national security. Although the enrolment process had encountered initial challenges such as the absence of enrolment centers in some communities across the country, enrolment for the biometric ID had proceeded without any significant public objection to its objectives. Following the EndSARS protests of October 2020, where youths protesting police violence and perceived poor governance were shot at by government security forces and protesters placed under surveillance, the government announced an updated national identity policy mandating citizens link their National Identity Number (NIN) with their SIM card information. For the first time, significant pockets of resistance arose against the national ID project by sections of the public who perceived the EndSARS violence as signaling a change in government behavior, and the updated ID policy as a mechanism for empowering government surveillance and authoritarianism. The resistance to the ID project marked a shift in public perception which threatens its future. This paper argues that mistrust in government data collection projects grows when data collection is perceived to be increasing government power to the detriment of human rights and freedom. It also puts forward a proposal on how to restore trust within the low-trust environment in Nigeria including the passage of a data protection law and amendments to the NIMC Act and Policies/Regulations, establishing Federated identity providers which give choices to end-users, and delinking the NIN from functional identity databases.