Methodology for monitoring supply chain performance: a fuzzy logic approach

Abstract

An organization’s supply chain is the upstream fraction of the value chain activities, aiming to ensure that the right materials, services, and technologies are purchased from the right sources, at the right time, and in the right quality. It is essential that a company is able to utilize its supply chain with the support of a good monitoring scheme. This paper considers a framework of supply chain management embracing the principles of fuzzy logic for analyzing and monitoring performance of suppliers based on the criteria of product quality and delivery time. The proposed system recommends the quantity that should be placed in the next purchase order by indicating the possible issues to be considered prior to final confirmation with the relevant suppliers.