Methodological approaches to the assessment of public opinion during the overhaul of apartment buildings

Abstract

In the article, using the example of a survey of residents of apartment houses (AH) on the quality of capital repairs, methodological approaches to assessing public opinion are considered. Processing the results of the survey showed that the definition of the coefficient of concordance is insufficient. It is shown that in order to assess the reliability of surveys conducted by the Delphi method, one should focus on achieving a greater confidence probability, and not on the value of the concordance coefficient. The survey showed that the priority factor for residents of apartment buildings of all ages and genders when assessing major repairs is the use of quality materials. For women of all ages, the issue of the cost of repairs was very important. Its importance for this group of respondents turned out to be almost at the level of the importance of the quality of materials. For the practical application of the results obtained, the weight coefficients of each studied factor were calculated for the total sample of respondents, which made it possible to create a methodology for express assessment of the quality of ongoing overhauls based on Harrington's verbal-numerical scales.