Abstract
The authors present a methodological approach to the development of analytical support for management decisions based on management standards (ISO 9000 and 9001, ISO 9004 and their Russian versions), standards in the field of accountability and interaction with stakeholders of the AA 1000 series, requirements for accountability of organizations to stakeholders. The influence of new management paradigms (value-oriented management, stakeholder capitalism) on the formation of a system of key indicators and their use in the management of an organization is considered.
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