Mediation as a way to alternatively resolve conflicts in the social sphere

Abstract

The article discusses the features of mediation as an alternative way to resolve conflicts in the social sphere. It has been found out that the conflict interaction in the professional activity of social specialists covers psychological, humanitarian, legal and communicative aspects. It has been proved that mediation can provide a quick solution to disputesat the lowest cost through processes specially adapted to the needs of the parties. The interconnections of the substantive structural elements of conflicts in the social sphere have been analysed. The principles and stages of mediation are presented. It has been determined that mediation is the most favourable way to resolve conflicts in modern conditions; it helps to develop mutual understanding and reach a new level of mutual trust. The mediation can be seen as an additional and effective mechanism for the protection of human rights and the maintenance of law and order in society. The mediation can provide the quickest resolution of disputes through processes that are tailored to the needs of the parties. In addition, there is a greater likelihood that the agreements reached in the mediation process will be voluntarily adhered to, and friendly and lasting partnerships will continue to be maintained between the parties. Such advantages are becoming increasingly apparent and effective in situations of, inter alia, an international nature between business entities. It has been found that it is advisable for future social experts to prepare for the provision of mediation services in conflict resolution, as is done in a number of foreign countries. The basic principles of public mediation can be defined by careful preparation, which involves the analysis of the conflict, the study of the cultural, social, historical features of the countries, society, communities involved in the conflict; the consent of the parties and the willingness to take responsibility for the decisions made; the legal field of official mediation; mediator impartiality and privacy. In public mediation, it is not always possible to adhere to the principle of the independence of the mediator, especially in cases where states or international organizations act as mediators. It is also difficult to make the process confidential, especially in the current development of information technology.