Mediating role of job satisfaction in the relationship between core self-evaluation and employee outcomes

Abstract

The present study was conducted to examine the direct effect of core self-evaluation (CSE) on job satisfaction and two dimensions of employee outcomes i.e., organisational citizenship behaviour (OCB) and turnover intention in the Indian organisations. The study further aimed to investigate the mediating role of job satisfaction in the relationship between CSE and two employee outcomes, i.e., organisational citizenship behaviour and turnover intentions. Data, using a structured questionnaire comprising the standard scales for core self-evaluations, job satisfaction, organisational citizenship behaviour and turnover intentions, was collected from a diverse range of organisations in Delhi and NCR. CSE was seen to be positively related to job satisfaction and OCB whereas its relationship with turnover intentions was seen to negative. Further, Sobel test of mediation results show that job satisfaction mediates the relationship between CSE and both the dimensions of employee outcomes i.e., OCB and turnover intentions. The findings have important implications for human resource development.