Mediating Effect of Psychological Empowerment Between Perceived Organizational Support and Job Satisfaction Among Engineers in Malaysia

Abstract

Objective: This research study aims to examine the factors influencing job satisfaction among engineers in Malaysia manufacturing industry. The factors consist of direct compensation, job security, perceived organizational support and mediating role of psychological empowerment. Theoretical Framework: The Maslow’s hierarchy of needs and Herzberg’s two-factor theories were employed in the research and interpret the findings. Method: A quantitative research method was employed to examine the relationships between variables through survey collected from respondents that working in various manufacturing firms across Malaysia. The study utilized a structured questionnaire distributed among 384 respondents via digital platform such as Google questionnaires. This study employed convenient sampling method to ensure representation across different manufacturing sectors. The cross-sectional approach was utilized to capture a snapshot of job satisfaction and its causes at a particular point in time, reflecting current attitudes and influences in Malaysia's manufacturing industry. The data collected will be analyzed using SPSS software for both the pilot test and data analysis. Pearson Correlation, Multiple Regression and PROCESS macro will use to examine the significant relationships between variables and hypothesized relationships. Results and Discussion: The findings show that there are strong positive relationship between direct compensation, job security, perceived organizational support and job satisfaction among engineers. Also, psychological empowerment was revealed as a key mediator to strengthening the link between perceived organizational support and job satisfaction. Research Implications: The results hold practical implications for organizational management and policymakers seeking to increase job satisfaction among engineers. The recommendations include fair and competitive wage structures, ensuring job security through transparent recruiting procedures, creating supportive organizational climates and empowering people to increase job satisfaction.