Abstract
The context of use has been highlighted for a long time as being a key factor impacting User Experience (UX). Yet current UX evaluation tools, especially questionnaires, rarely encompass an explicit investigation of the context. With the ever-growing trend for mobile products and ubiquitous computing, the absence of a dedicated measurement tool becomes critical. Based on a review of relevant literature and a fine-grained categorization of contextual factors, we developed the UX Context Scale (UXCS), a 30-items instrument allowing for a measure of context properties, as perceived by the user. We report on the development of the scale and present a first validation study (N = 137). A principal component analysis on the subjective items reveals a 6-components structure: Physical Context, Social Context, Internal Context, Perceived Resources, Task Context, and Temporal Context. Reliability of each subscale is high and further analyses confirm the relevance of this tool for UX evaluation.
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