Abstract

Recently, many studies are concentrating on mobile learning for deaf children, but they are not focusing on its user experience (UX) evaluation. Besides, existing UX evaluation models with recommended metrics are hard to be applied on evaluating mobile learning for deaf due to the comprehensive measurements and lack of description on how to conduct evaluation for a more specific mobile learning process. Moreover, existing UX evaluation metrics are not focused to be applied in evaluating UX deaf children's mobile learning. Therefore, this study has proposed twenty-seven UX evaluation metrics for deaf children's mobile learning that were derived from literature review. Hence, this paper is aimed at verifying these metrics through experts' reviews among UX domain practitioners, application developers, and deaf learning educators. A questionnaire containing twenty-seven metrics was distributed to the selected experts, and the responses were analysed using the Fuzzy Delphi Method (FDM) to determine expert consensus. based on the result, only twenty-four UX evaluation metrics were accepted, while the experts rejected the remaining three metrics. These verified UX evaluation metrics are expected to be used as a guidance to application developers and UX practitioners in developing good UX mobile learning that can improve the groundwork of learning for the deaf children.

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