Abstract
The development and use of information technology today cannot be avoided by most organizations, including one of the universities in Bandung. Universities have utilized information technology to support processes and activities that occur within universities, especially academic processes. Processes related to academics are supported by a new academic information system that has just been implemented, to complement the previous academic information system. In addition to the use of information technology at the university, information technology services are also an important part so that information technology can be provided according to user needs and affect user satisfaction. Analysis of the management of academic information system services needs to be done to find out services related to academic information systems and information systems according to user needs and can provide satisfaction to users, especially in the academic field. The analysis was carried out using the criteria on service intelligence and COBIT 5.0 DSS06.02 control the processing of information.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
