Abstract
M-Bonk is an Android-based e-participation media used by local governments to increase community participation in reporting road damage in Sidoarjo Regency. This explanation approach study aims to analyze and explain self-efficacy, assertiveness, acceptance of M-BONK application users, socialization of their use, and their effects on community participation in the development of road infrastructure in Sidoarjo Regency. The place of this study was in Sidoarjo Regency using a sample of 91 M-Bonk application users as respondents and eight informants. Analyzing techniques used for quantitative data are multiple linear regression and interactive analysis for qualitative data. The results showed that self- efficacy, assertiveness, socialization, and acceptance affected community participation in road infrastructure development. The influence of these four variables on community participation was 97.4%. The novelty of this research is, first, the use of information communication technology applications provides the value of benefits, convenience, and increased public trust and desire to apply it as a medium to participate in development. Second, the community participates in development because they feel confident in their ability to participate in it; have the courage to express feelings, expressions, and decisions to be involved in infrastructure development. Third, socialization is an important process between the government and he community in effective development interactions. Fourth, e-community participation in development has different levels. The levels of e-participation consist of e-information, e-consultation, e-dialogue, e-collaboration, and e-empowerment.
Highlights
The results showed that self- efficacy, assertiveness, socialization, and acceptance affected community participation in road infrastructure development
This location is based on the fact that M-BONK is the first Android-based application in Sidoarjo and East Java Primary data collection in this study was obtained through a questionnaire distribution that was distributed to M-BONK application users who had made complaints and entered into the M- BONK application porthole system
E-information is information that the government conveys to the public in response to information, suggestions, and criticism given by the public on the condition of damaged roads in the Sidoarjo regency
Summary
M-Bonk (read: embong) in Javanese means road. The term is used by the Sidoarjo Regency Government to name an android-based application. The M-Bonk application is used to facilitate the people of Sidoarjo Regency in participating in sharing information about damaged road infrastructure in their surroundings. Not as familiar as the Center for Community Service and Complaints (P3M), M-Bonk has received community appreciation as a medium of participation in road construction. Since it was first launched by the Office of Public Works and Spatial Planning on January 23, 2016, the Porthole Service data shows that 87 reporters submitted information on the condition of damage to the surrounding roads.
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