Abstract

In today's conditions, linking individual standardized management systems into one integrated management system (IMS) is the ultimate task. IMS, as a method for effective and efficient management of the organization, can work on different qualitative levels, and at different levels of maturity. Researching models of maturity of the organization, process maturity, level of excellence and using analogy with these models, this paper will define the IMS maturity model. It will describe each of the five levels of the maturity model IMS. For the definition of certain levels of the IMS maturity model ISO 9004 and ISO 10014 were used, as well as the author's experience in design and implementation of integrated management systems.

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